Soundcore Life P3 Noise Cancelling Bluetooth Earbuds with Wireless Charging

Basic Info.

Model NO.	A3939
Trademark	Soundcore
Origin	China

Product Description

Incredible Sound Loved By 20 Million+ People

• Pocket-Sized Pop of Color: Life P3 noise cancelling earbuds come in 5 eye-catching colors to pair with your personal style. And the ultra-compact case fits effortlessly in small bags or pockets.
• Fueled By The Beat: Life P3 noise cancelling earbuds' thumping sound is produced by custom 11mm composite drivers. Activate BassUp mode in the app to further intensify bass in real-time.
• Multi-Mode Noise Cancelling: Sync the noise cancelling to your location for an optimized experience. Transport, Outdoor, and Indoor modes are each tailored to block out irritating background noises in each environment.
• Enhanced Call Performance: Life P3 noise cancelling earbuds have 6 microphones and an exclusive algorithm to tune out background noises. Your voice will be heard clearly on calls, video chats, livestreams, and more.

How do I reset Life P3?
1. Place the earbuds into the charging case and keep the case open.
2. Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset is successful.
When resetting the earbuds, make sure the earbuds are well connected with the case, or it may cause resetting failure. The first and third LEDs will flash to indicate that they are properly connected. (When earbuds are placed in the charging case, the first LED flashes twice when the left earbud is in the case, and the third LED flashes twice when the right earbud is in the case)
What should I do if any of the following problems occur?1. Cannot pair or reconnect with my device.2. One side does not pair with the other side or my device.3. No music plays after connecting with my device.4. Only one earbud has sound.
1. Remove the protective film covering the connectors on the earbuds.
2. Reboot the Bluetooth device, such as a phone or computer. Forget all the pairing records on your device and turn off Bluetooth.
3. Reset the earbuds as per the steps below (make sure your earbuds have enough battery).
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset is successful.
When resetting the earbuds, make sure the earbuds are well connected with the case, or it may cause resetting failure. The first and third LEDs will flash to indicate that they are properly connected. (The first LED flashes twice when the left earbud is in the case, and the third LED flashes twice when the right earbud is in the case).
4. Turn on the Bluetooth of your device and search for soundcore Life P3 and pair.
If there is a pop-up window to confirm pairing for "soundcore Life P3," please select "pair." If you accidentally select "cancel," you need to refresh (turn off and turn on) the Bluetooth of your device and pair the earbuds again.
What should I do if Life P3 disconnects or the sound is choppy?
Please note that this doesn't necessarily mean there is an issue with the earbuds but may have something to do with the connected device and environment. Bluetooth signals may be influenced by obstructions, such as walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable connection, we recommend avoiding such obstructions.
To fix this issue, please try the following:
1. Fully charge and reset your earbuds as stated below and re-pair them.
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset was successful.
2. Check the earbuds by listening to a downloaded music/video.
3. Check the earbuds with another Bluetooth device in a different environment to see if it works well.
Bluetooth related issue (cannot be paired / disconnected) when connected to a computer
1. Fully charge and reset your earbuds as stated below:
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset was successful.
2. Upgrade your computer's Bluetooth driver to the latest version.
3. Re-pair your earbuds to your computer.
4. Test the earbuds on your phone to see if they are working properly.
Cannot find Life P3 on the soundcore App
1. Pair your earbuds with your phone. Currently, the soundcore App does not support computers.
2. Click on the soundcore App, and choose Headphones> Life >Life P3 to connect the earbuds.
3. If you cannot find Life P3 in the list, please update the app to the latest version (the version should be above 2.7.0.).
4. Uninstall then proceed to reinstall the soundcore App.
If the problem still persists, please let us know the version of your soundcore App and the phone model used so we can assist you better.
Low volume when connected to a phone
1. Make sure your earbuds have enough power before resetting them:
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset was successful.
2. Clear all the pairing records on your phone and re-pair your earbuds. Turn the volume down one notch on your phone. Then turn up the volume of both your phone and earbuds with the music/video to the maximum.
3. Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips.
Low volume when connected to a Mac computer
1. Make sure your earbuds have enough power before resetting them;
*Place the earbuds into the charging case and keep the case open. *Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset was successful.
2. Clear all the pairing records on your Mac computer and re-pair your earbuds. Turn the volume down one notch on your Mac computer. Then turn up the volume of both your Mac computer and earbuds with the music/video to the maximum.
3. Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips.
Low volume when connected to a Windows computer
1. Make sure your earbuds have enough power before resetting them:
*Place the earbuds into the charging case and keep the case open.
*Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset was successful.
2. Clear all the pairing records on your Windows computer and re-pair your earbuds. Make sure you choose the right mode (For audio/video, choose Stereo, and for mic choose Hands-Free)
3. Turn up the volume of your computer, earbuds and music/video to the maximum.
4. Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips.
Setting the input and output on a Windows computer with Life P3
1. If you only want to listen to the audio on the computer, select "Life P3 Stereo" for the computer audio. If you need to adjust the volume, adjust both the software and the computer volume.
2. If you need to use a conference app on your computer such as Zoom/Microsoft Teams, please set the input and output of the software as stated below:
- Microphone on the conference software: Life P3 Hands-Free
- Speaker on the conference app: Life P3 Hands-Free
If you need to adjust the volume, please do so on the app. If you cannot adjust the volume on the app, please select the Life P3 Hands-Free as output on your computer and adjust the volume.
3. If you need to use an audio and video app on the computer and you cannot set the input and output on the app, please open the computer audio settings and choose the correct settings:
Input: Life P3 Hands-Free
Output: Life P3 Hands-Free
Unable to hang up a call
Hold either side of the earbuds for 2 seconds to hang up the call while a single/double click on either one of the buds receives the call.
When will Life P3 turn off automatically?
1. When the earbuds are placed in the charging case with the lid closed.
2. 30 minutes later when there are no devices connected to the earbuds.
Cannot power on the earbuds
The earbuds will automatically power on when the charging case is opened. We regret to inform you that you cannot power on the earbuds without the charging case.
1. Remove the protective film covering the connectors on the earbuds.
2. Make sure the charging case has enough power.
3. Place the earbuds in the charging case, then reopen the charging case.
What should I do if Life P3's noise cancellation performance does not meet my expectations?
Here's what you can do to enhance the sound quality and noise cancellation:
1. Try other eartips sizes to ensure the one you're using fits well and creates a tight seal.
2. Make sure you're wearing the earbuds in the correct position so that they create a tight seal. To check if you're wearing the earbuds in the perfect position, take the Tip Fit Test on the soundcore app and watch this video for more information.
3. Try different noise cancellation modes to find one that's most suited to your environment. You can also customize the EQ to tailor the sound to your ears.
Note: In a noisy environment and at high volume, you may feel that the noise cancellation performance is not as strong
How long does it take to fully charge the earbuds?
About 2 hours.
How long does it take to fully charge the charging case?
About 3 hours.
Does the case support wireless charging?
Yes, place the case on a wireless charging pad and make sure it's closed and centrally aligned. If it starts charging you will see the LEDs blinking.
How can I charge the earbuds?
1. Confirm that the charging case has power left (open the lid of the charging case to check if there is any indication on the LED).
2. Close the lid after placing the earbuds in the charging case and start charging.